Last updated: July 2025
1. Acceptance of Terms
By using this website and placing an order or booking, you agree to be bound by these Terms of Use, alongside our Privacy Statement (EU) and Cookie Policy (EU). If you disagree, please do not use this site.
2. Website Usage & Intellectual Property
- You may view, download, or print content for personal, non-commercial use only.
- Misuse such as illegal activities, interference with site functionality, or unapproved copying is prohibited.
- All site content—text, images, logos, etc.—is owned by or licensed to Celler Gritelles. Unauthorized use is forbidden.
3. Orders, Bookings & Contracts
Every purchase or booking initiates a separate contract governed by our Terms & Conditions of Sale, where details on payment, delivery, cancellations, and statutory rights apply. This document does not replace or override consumer protections under applicable law.
4. Delivery & Returns
Delivery
- Shipping costs and timing are provided at checkout and depend on destination.
- Shipment risk transfers to you upon dispatch, unless the product arrives damaged.
Returns & Right of Withdrawal
- EU consumers have a 14-day cooling-off period for distance sales of physical goods, starting 14 days from receipt, without giving reasons or incurring fees—excluding return shipping which is borne by the customer unless otherwise specified.
- Exceptions include perishable items (e.g., wine), services booked for specific dates, or sealed media once opened.
- If goods are faulty or not as described, EU consumers may request repair, replacement, or full refund under a 2-year legal guarantee.
5. Liability & Disclaimers
We strive for accuracy and uptime but provide the site “as is” and make no warranty of uninterrupted access or error-free content. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from your use of this site.
6. GDPR & Your Rights
We comply with GDPR by maintaining a Privacy Statement that explains how your data is processed, including legal bases, data subjects’ rights, retention, and data transfers. You have rights to access, rectify, erase, restrict, or port your personal data, and to withdraw consent where it was given. For assistance or to exercise these rights, please see our Privacy Statement or contact us directly.
7. Third-Party Links
We may include links to external websites. We are not responsible for their content, data handling practices, or compliance. Always review their terms.
8. Amendments
These Terms can be updated at any time. A last-updated date is shown above. Continued use after updates constitutes acceptance.
9. Governing Law & Dispute Resolution
These Terms are governed by Spanish law, with jurisdiction falling to the courts of Barcelona for any disputes arising.
10. Contact
Celler Gritelles
Email: celler@gritelles.com
Address: Carrer de les Bodegues, 3, 43360 Cornudella de Montsant